ClubInfluencer | Privacy Policy

1. Who we are

Okbel Limited is the controller of your personal data for ClubInfluencer.

Contact:
Okbel Limited
3rd Floor, 45 Albemarle Street, London, W1S 4JL, United Kingdom
Email: contact@support.com

2. What we collect

We collect personal data including:

Account data: name, username, email address, login details, profile information, social handles, and preferences.
Campaign and content data: submissions, captions, images, videos, links, drafts, communications, and performance data.
Payment and payout data: commission records, payout history, billing details, tax information, verification data, and payment-provider information.
Tracking and attribution data: referral links, clicks, installs, sessions, promo code usage, device identifiers, conversion events, and attribution data, including data processed through providers such as Branch.io.
Support data: messages, attachments, and support requests.
Device and usage data: IP address, browser type, operating system, app version, device identifiers, crash data, session data, viewed pages or screens, clicks, and feature usage.
Merchant, brand, and transaction data: subscription status, returns, cancellations, disputes, and other information needed to validate campaigns or commissions.

We may also use cookies, SDKs, pixels, deep-linking technology, and similar technologies for authentication, functionality, attribution, analytics, fraud prevention, and performance. Where required, we will provide a cookie banner or similar notice.

3. How we use your data

We use personal data to:

provide, operate, and maintain the Service;
create and manage accounts;
enable campaign participation;
track clicks, referrals, conversions, and commissions;
determine attribution under our campaign rules;
process payments and payouts;
verify compliance and investigate fraud, abuse, invalid traffic, or disputes;
communicate with you;
personalise your experience;
monitor performance, fix errors, and improve the Service; and
comply with legal, tax, regulatory, and contractual obligations.

Our legal bases are contract, legitimate interests, legal obligation, and consent where required, such as for certain marketing or non-essential cookies.

4. Sharing

We share personal data only where needed to operate the Service, including with:

merchants, brands, advertisers, and campaign partners;
payment and payout providers;
attribution and tracking providers, including Branch.io;
hosting, database, analytics, and support providers;
fraud prevention, identity verification, security, and diagnostics providers; and
legal, tax, regulatory, or professional advisers where required.

We may also disclose data where required by law, to protect rights or safety, to investigate fraud or unlawful activity, or in connection with a merger, acquisition, financing, reorganisation, or sale of assets.

5. International transfers

Your personal data may be processed outside the UK or your country of residence. Where this happens, we use appropriate safeguards, such as the UK International Data Transfer Addendum, standard contractual clauses, or other lawful transfer mechanisms.

6. Retention

We keep personal data only as long as reasonably necessary for the purposes described in this Policy.

If you delete your account, we will delete or anonymise account data from active systems within a reasonable period, generally within 30 days, unless we need to keep some data for legal, tax, accounting, security, fraud-prevention, dispute-resolution, attribution validation, payout reconciliation, chargeback handling, or compliance reasons.

Financial, tax, anti-fraud, verification, dispute, transaction, and payout records may be kept longer where reasonably necessary or required by law. Backups may remain for a limited period after deletion.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or port your personal data, and to withdraw consent where we rely on consent.

You can exercise your rights by contacting contact@support.com. If you are in the UK, you also have the right to complain to the Information Commissioner’s Office (ICO). Depending on your location, you may also have the right to complain to your local data protection, privacy, or consumer protection regulator where applicable.

8. Marketing and cookies

Where permitted by law, we may send you service-related communications and, where required, marketing communications based on your consent.

You can opt out of marketing emails using the unsubscribe link or by contacting us. You can manage cookies through your browser settings and, where applicable, our cookie banner or app settings.

9. Children

ClubInfluencer is not directed to children under 13, and we do not knowingly collect their personal data. If we become aware that we have collected such data without appropriate authorisation, we will take steps to delete it.

10. Automated tools

We may use automated tools from service providers, including attribution or fraud-detection tools, to support the operation of the Service. Material account, payout, or enforcement decisions are reviewed manually by us.

11. Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Third-party services

13. Changes

We may update this Privacy Policy from time to time. The latest version will be posted on the website or in the app. Where required by law, we will notify you of material changes.

On this page

1. Who we are 2. What we collect 3. How we use your data 4. Sharing 5. International transfers 6. Retention 7. Your rights 8. Marketing and cookies 9. Children 10. Automated tools 11. Security 12. Third-party services 13. Changes